Curative Analysis: ‘Own IT’ Update for February 2017
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Connection to Personal Services: ...
IT Service of the Month: Password Management
The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...
Curative Analysis: ‘Own IT’ Update for February 2017
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Login Page Unavailable: The C:...
Information Security Awareness: Keep What’s Private, Private
You exist in digital form all over the Internet. It is thus important to ensure that the digital you matches what you are intending to share. It is also critical to guard your privacy — not only to avoid embarrassment, but also to protect your identity and...
IT Service of the Month: Digital Signage
WCU's Digital Signage system is a form of electronic display that shows multimedia content for informational, instructional, educational, and advertising purposes. Whereas traditional signage is comprised of printed material, WCU's Digital Signage system employs large...
How are we doing? IT shares its metrics for July 2015 through June 2016
Internet Connection Uptime 100% No unplanned outages Core Network Uptime 99.85% June 11-13: 2 day, 6 hour outage in Reid due to power failure May 25: 7 hour outage in parts of HHS due to power/generator failure May 11: 14 hour outage in Forsyth 2nd floor due to...
Information Security Awareness: Ransomware
What Is it? Malicious software (Malware) delivered to your computer which prevents you from accessing your files most often by encrypting them. To get access to your files again you are instructed to pay a ransom to get the key to unencrypt them (see below):...
Curative Analysis: ‘Own IT’
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Windows OS computer slowness: Reports...
NEW! Professional Development Courses for Faculty and Staff
Beginning this semester, the Division of IT will be offering a brand new professional development service in the core applications of the Microsoft Office 2016 suite: Word, Excel, Outlook, and OneDrive. This is your opportunity to Increase your efficiency and...
IT Service of the Month: Folder/File Encryption
Each month, the Division of IT highlights a service provided to the campus. This month’s service is: Folder/File Encryption The Division of IT supports a software solution for encryption and decryption of sensitive data providing cryptographic privacy and...