by Dawn Brown | Dec 7, 2017 | IT News
The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or...
by Dawn Brown | Dec 4, 2017 | IT News
Equitrac and Windows 10: A recent update to Windows 10 from Microsoft is not compatible with out current version of Equitrac, resulting in printing issues for some WCU faculty and staff. Some faculty and staff are receiving an error stating that they have no...
by Dawn Brown | Nov 1, 2017 | IT News
Beginning December 1, 2017 PAW Print pricing will be changing. The Paw Print fleet of printers will be divided into four tiers with varying prices based on print volume. This change has been made to make the PAW Print service sustainable for campus. During the month...
by Paige Herman | Oct 30, 2017 | IT News
We are featuring questions that we’ve received this fall semester via our IT governance groups. We hope you find this helpful! Q: Why are HDMI connections lacking in some classrooms? A: It is a question of funding. Each year we seek funding to enhance more WCU...
by Dawn Brown | Oct 27, 2017 | IT News
SPSS Commuter Licenses: Recently when faculty and staff attempted to checkout a commuter license for SPSS, they received the message Error while Check-out with errorcode : 75. This issue required IT to install a new server to manage the licenses for SPSS. The new...
by Dawn Brown | Oct 23, 2017 | IT News
We are featuring questions that we’ve received this fall semester via our IT governance groups. We hope you find this helpful! Q: Why can’t I automatically forward my email? A: Email is a notoriously insecure way to transmit sensitive information. Because much of...