by Dawn Brown | Jul 23, 2013 | IT News
With the start of the new fiscal year on July 1, 2013, the Information Technology (IT) division took on the responsibility for the university’s telecommunications services. This move was part of the restructuring decisions announced in February based on the...
by Dawn Brown | Jul 12, 2013 | IT News
The Office of Web Services has upgraded the search engine on www.wcu.edu to use Google’s Custom Search Engine, a solution provided and hosted by Google. When users search the university web site using the integrated search box located on every web page, they will...
by Dawn Brown | Jun 13, 2013 | IT News
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we wish to draw your attention to some of the problems we have handled in the last month. Biltmore Campus Wireless Connectivity (Faculty, Staff...
by Dawn Brown | May 20, 2013 | IT News
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime • 99.999% – 3...
by Dawn Brown | May 13, 2013 | IT News
The recently completed Division of Information Technology Strategic Plan contains the following goals and initiatives related to research: GOAL 1.3: Be proactive in supporting the research endeavors of the WCU community. RATIONALE: The Division of IT wishes to partner...
by Dawn Brown | Apr 5, 2013 | IT News
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we wish to draw your attention to some of the problems we have handled in the last month. Biltmore Campus Wireless Connectivity (Faculty,...