COVID-19 Updates
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Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Latest Updates
Curative Analysis: ‘Own IT’ Update for June 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login: IT staff have been...
IT Service of the Month: Extension/Phone – Rename, Add, Remove
WCU offers Voice over Internet Protocol (VoIP) phone service. Request changes to an extension or phone such as renaming, adding, or removing a phone or line. Submit a Request for Phone Service Eligibility WCU Faculty and Staff Service Availability Monday-Friday, 8-5....
Curative Analysis: ‘Own IT’ Update for May 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login: IT staff are...
IT Service of the Month: Application Authentication Services
Modern authentication service (the university’s standard authentication service) is available for most web and cloud-based applications. The service provides a common, secure, central login service for both local and cloud-based application authentication as well as...
Curative Analysis: ‘Own IT’ for April 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login: IT staff are...
IT Service of the Month: Banner/Reporting Services
IT Service of the Month: Banner/Reporting Services | Do IT News Banner by Ellucian is WCU’s enterprise resource planning (ERP) solution. An ERP is a comprehensive, integrated computer information system used to manage the university’s administrative services,...
Curative Analysis: ‘Own IT’ for March 2021
Curative Analysis: ‘Own IT’ for February 2021 | Do IT News The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues...
IT Service of the Month: ITV Teleconferencing and Video Conferencing
Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing....
Curative Analysis: ‘Own IT’ for February 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Personal Services Access: Personal...
IT Service of the Month: Email Quarantine
Have you had legitimate email quarantined as SPAM? If your answer is yes, we have the information you need to retrieve messages in a timely manner and to help prevent future messages from that sender being caught in our SPAM filters. There are two options for...
COVID-19 Resources
Teaching and Working Remotely
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