Do Not Accept MFA Requests That You Did Not Initiate

In addition to our recent article about the need for increased vigilance from everyone regarding cybersecurity (Geopolitical Tensions and Cybersecurity), the IT Division wants to draw your attention to the specific risk of accepting MFA requests that you did not...

Curative Analysis: ‘Own IT’ Update for March 2022

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Alertus Desktop:  On February 21, the...

Geopolitical Tensions and Cybersecurity

As the conflict between Russia and Ukraine escalates, our government anticipates an increase in cyberattacks against U.S. institutions. Below is some useful information from the Cybersecurity and Infrastructure Security Agency’s Shields Up website...

IT Service of the Month: Email Quarantine

Have you had legitimate email quarantined as SPAM?  If your answer is yes, we have the information you need to retrieve messages in a timely manner and to help prevent future messages from that sender being caught in our SPAM filters. There are two options for...

Curative Analysis: ‘Own IT’ Update for January 2022

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Storage Outage:  During a configuration...

IT Service of the Month: Password Management

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...

IT Service of the Month: File Collaboration

OneDrive-Western Carolina University is a secure cloud storage solution for your file sharing and collaboration needs.  Your WCUid has access to 1 TB storage for your files. With multiple options for file storage, you may have questions about the best...