by Dawn Brown | Mar 16, 2020 | Archive
The IT Help Desk will be extending coverage to assist faculty, students, and staff during the COVID-19 pandemic. The Help Desk will be open 7:30am-9pm Monday-Friday through April 3, 2020. Beginning April 6, 2020 we will return to our normal hours of operation,...
by Dawn Brown | Mar 16, 2020 | COVID-19 Updates, General Questions
During crisis situations, cybercriminals use social engineering techniques to exploit their target: you. They rely on the user’s emotions, trustworthiness, and willingness to help, and use it against them. Please follow these basic security protocols. Be aware...
by Dawn Brown | Mar 6, 2020 | IT News
The Division of IT (DoIT) offers assistance to identify and procure appropriate security methods for University-owned or personal computers. We will help install and implement the selected security devices or systems for University-owned computers. University-owned...
by Dawn Brown | Feb 24, 2020 | IT News
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Android Mobility Print: Some clients...
by Dawn Brown | Feb 10, 2020 | IT News
IT Service of the Month: Password Management | Do IT News The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or...