by Dawn Brown | Dec 6, 2013 | Archive, Uncategorized
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime 100% –...
by Dawn Brown | Aug 13, 2013 | Archive, IT News, Uncategorized
In tight budget times, strategic purchasing is critical. In 2010, the Division of Information Technology began participating in two combined computer purchasing initiatives that have brought substantial savings to WCU. Combined Pricing Initiative One program, the...
by Dawn Brown | Jul 24, 2013 | Archive, Uncategorized
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month. Wireless Tiger Team A Wireless TIGER Team has been assembled...
by Dawn Brown | Feb 15, 2013 | Archive, Uncategorized
Faculty and staff have reported experiencing issues accessing VPN, Banner, and Blackboard services from Apple computers. This issue is related to Apple disabling Java versions earlier than 7.13 via Xprotect, a security software installed in OS X versions Snow...
by Dawn Brown | Jan 24, 2013 | Archive, Uncategorized
The Division of IT will involve faculty and staff representatives this spring in a large project designed to make the best decision possible about faculty and staff email. Three options are available: 1) to stay with Exchange hosted on site or offsite, 2) to move to...
by Dawn Brown | Nov 11, 2012 | Archive, Uncategorized
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime 99.991% – 2...