by Dawn Brown | Oct 11, 2012 | Archive, Uncategorized
The Division of IT will issue an automated update to WCU-owned Macintosh computers on Thursday, October 18, 2012 beginning at 11:00am. This update will upgrade Symantec Endpoint Clients to the latest version, 12.1 Installation will occur remotely, and you will...
by Dawn Brown | Oct 5, 2012 | Archive, Uncategorized
In recognition of the Western Carolina University’s 2020 initiative, the Coulter Faculty Commons and the Division of IT have completed a yearlong study and development to find the best way to increase engagement by granting community members access to the Blackboard...
by Dawn Brown | Aug 8, 2012 | Archive, IT News, Uncategorized
Each quarter, the Division of Information Technology shares its performance data in a report for the WCU Board of Trustees. Below is a sample of our key metrics for June, July, and August. If you have any questions, contact Dr. Anna McFadden: amcfadden@wcu.edu...
by Dawn Brown | Apr 18, 2011 | Archive
Welcome. The months since our fall 2010 newsletter have been busy. IT has been working hard on the following projects and activities: Implementation of the IT governance and prioritization process with the establishment of three committees and the IT Council. Creation...
by Dawn Brown | Oct 1, 2010 | Archive
In this semester’s CIO perspective, I’d like to update you on two items: 1) the establishment of the IT governance and prioritization process and 2) some organizational updates that have occurred in IT. 1. IT Governance and Prioritization Process In recognition of the...
by Dawn Brown | Mar 26, 2010 | Archive
During the past several months we, the IT division, have been discussing our strategy and objectives for the next 18 months. As a result, we have selected seven objective categories and are developing specific objectives and goals in each category as well as overall...
