In addition to our recent article about the need for increased vigilance from everyone regarding cybersecurity (Geopolitical Tensions and Cybersecurity), the IT Division wants to draw your attention to the specific risk of accepting MFA requests that you did not...

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Alertus Desktop:  On February 21, the...

Under University Policy 62, the Chief Information Officer (CIO) is the primary authority responsible for approving software and related service acquisitions. Our Software Acquisition process reduces risk (both legal and technical) to the University and purchasers...

Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing....

As the conflict between Russia and Ukraine escalates, our government anticipates an increase in cyberattacks against U.S. institutions. Below is some useful information from the Cybersecurity and Infrastructure Security Agency’s Shields Up website...

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wired Network in Reid:  During a...

Have you had legitimate email quarantined as SPAM?  If your answer is yes, we have the information you need to retrieve messages in a timely manner and to help prevent future messages from that sender being caught in our SPAM filters. There are two options for...

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Storage Outage:  During a configuration...

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...

OneDrive-Western Carolina University is a secure cloud storage solution for your file sharing and collaboration needs.  Your WCUid has access to 1 TB storage for your files. With multiple options for file storage, you may have questions about the best...