DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
Curative Analysis: ‘Own IT’ Update for July 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Malware False Positive: WCU-owned Mac...
IT Service of the Month: Share Drive Access | Do IT News
We provide data storage and backup services to meet departmental data storage needs. This service includes user rights management and remote access. This service is sometimes referred to as Saturn or the H Drive. Both Windows and Mac computers with an Ethernet...
Curative Analysis: ‘Own IT’ Update for June 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login: IT staff have been...
IT Service of the Month: Extension/Phone – Rename, Add, Remove
WCU offers Voice over Internet Protocol (VoIP) phone service. Request changes to an extension or phone such as renaming, adding, or removing a phone or line. Submit a Request for Phone Service Eligibility WCU Faculty and Staff Service Availability Monday-Friday, 8-5....
Curative Analysis: ‘Own IT’ Update for May 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login: IT staff are...
IT Service of the Month: Application Authentication Services
Modern authentication service (the university’s standard authentication service) is available for most web and cloud-based applications. The service provides a common, secure, central login service for both local and cloud-based application authentication as well as...
Curative Analysis: ‘Own IT’ for April 2021
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login: IT staff are...
IT Service of the Month: Banner/Reporting Services
IT Service of the Month: Banner/Reporting Services | Do IT News Banner by Ellucian is WCU’s enterprise resource planning (ERP) solution. An ERP is a comprehensive, integrated computer information system used to manage the university’s administrative services,...
Curative Analysis: ‘Own IT’ for March 2021
Curative Analysis: ‘Own IT’ for February 2021 | Do IT News The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues...
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