Information Security Awareness: Beef Up Your Physical Security
Remember, protecting information means much more than phishing and passwords. Here are some tips for beefing up your physical security and related policies: Be aware of unauthorized attempts to access restricted spaces through “tailgating” and social engineering....
Curative Analysis: ‘Own IT’ for February 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wireless connectivity: Clients issues...
IT Service of the Month: Password Management
The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...
Information Security Awareness: What is Multi-factor Authentication?
Many individuals at WCU are already using Multifactor Authentication (MFA) as an extra step to authenticate to applications with sensitive data. We are now implementing a phased plan to require MFA for all faculty and staff and students to protect off-campus access to...
Information Security Awareness: Privacy Is Our Shared Responsibility
Every year, we talk about keeping your information private. What about your customers' information? No matter how you define customers ( e.g. students, employees, donors), you and your organization collect their information, and it is up to you to respect and keep...
Curative Analysis: ‘Own IT’ for January 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Access to www.wcu.edu: While publishing...
Information Security Awareness January 2018: Privacy Is Our Shared Responsibility
Every year, we talk about keeping your information private. What about your customers' information? No matter how you define customers ( e.g. students, employees, donors), you and your organization collect their information, and it is up to you to respect and keep...
IT Service of the Month: Accounts for Guests to Access Administrative Resources
The Division of IT creates and maintains WCUids which provide access to university computing resources such as computers, email, wireless network, files, printers, and more. Eligibility Guests, Consultants and Aramark Employees Student Workers Graduate Assistants...
IT Service of the Month: Management of IT Assets
The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or...
Curative Analysis: ‘Own IT’ for November 2017′
Equitrac and Windows 10: A recent update to Windows 10 from Microsoft is not compatible with out current version of Equitrac, resulting in printing issues for some WCU faculty and staff. Some faculty and staff are receiving an error stating that they have no...