IT News

This category contains 198 posts

Summer Excel Courses for Faculty and Staff

Continuing this summer, the Division of IT will be offering a professional development service in Microsoft Excel. This is your opportunity to increase your efficiency and productivity and save time by learning many of the features and functionalities of Microsoft Excel. Get the training you need to develop basic and advanced spreadsheets that can be applied […]

IT Service of the Month: Institutional Computer Purchases

Western Carolina University is required to participate in the UNC General Administration (UNC-GA) Combined Pricing Initiative (CPI) for bulk IT purchasing. The purpose of the program is to reduce the cost of equipment and support. All IT purchases for institutional use will be completed through the UNC-GA CPI program. Important elements of this policy are […]

Curative Analysis: ‘Own IT’ for April 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Classwork VM Pool for VCAT:  On several occasions, faculty, staff, and students reported an error when attempting […]

IT Service of the Month: ITV Teleconferencing and Video Conferencing

Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing. Classes are shared by local sites connecting to remote sites. Depending on how the course is set up, students at both […]

Curative Analysis: ‘Own IT’ for March 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Classwork VM Pool for VCAT:  On several occasions, faculty, staff, and students reported an error when attempting […]

IT Service of the Month: Physical Computer Security

The Division of IT (DoIT) offers assistance to identify and procure appropriate security methods for University-owned or personal computers. We will help install and implement the selected security devices or systems for University-owned computers. University-owned laptops come with two security features – the WCU logo etched onto the cover and Computrace Complete installed to help […]

NEW! Professional Development Courses for Faculty and Staff

Continuing this semester, the Division of IT will be offering a professional development service in the core applications of the Microsoft Office 2016 suite: Word, Excel, Outlook, OneDrive, and Skype for Business. This is your opportunity to increase your efficiency and productivity and save time by learning many of the features and functionalities of Microsoft Office. […]

Curative Analysis: ‘Own IT’ Update for February 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Connection to Personal Services:  On several occasions, faculty, staff, and students reported an error when attempting […]

IT Service of the Month: Password Management

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username assigned by the university that ends in @wcu.edu (faculty/staff) or @catamount.wcu.edu (student). Eligibility All WCU […]

Curative Analysis: ‘Own IT’ Update for February 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Login Page Unavailable:  The C: drive on one of the web servers for myWCU filled up […]