Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

Division of IT receives global recognition

For the second year in a row, WCU IT has been recognized by HDI (The Help Desk Institute) as one of the Elite 50 for Customer Satisfaction...

Solving Complex Problems: Root Cause Update for February 2014

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled in February.

How Are We doing? IT Shares its Metrics for November through January

Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students.

IT Service of The Month: Blue Coat Proxy Client

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Blue Coat Proxy Client.

IT Service of the Month: VPN (Virtual Private Network)

The Virtual Private Network (VPN) allows faculty and staff to access on-campus resources from off-campus.