Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

New Process for Phone Service Request and Outage Reporting

The WCU Phone service request system has successfully migrated to the IT Self-Service Portal at http://help.wcu.edu.

IT Service of the Month: Physical Computer Security

Each month, IT hi-lights a service. This month's service is Physical Computer Security.

WCU Phone Services Request System Changes: August 3

IT has been working on a project to transition the current phone services request system ...

IT Service of the Month: Multi-factor Authentication

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Microsoft Multi-factor Authentication (MMFA).

IT Service of the Month: File Collaboration

Each month, the Division of IT hi-lights a service. This month, we feature a new service- File Collaboration.