Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

NEW! Professional Development Courses for Faculty and Staff

Beginning this semester, the Division of IT will be offering a brand new professional development service in the core applications of the Microsoft Office 2016 suite: Word, Excel, Outlook, and OneDrive. This is your opportunity to Increase your efficiency and productivity and save time by learning many of the features and functionalities of Microsoft Office. […]

IT Service of the Month: Folder/File Encryption

Each month, the Division of IT highlights a service provided to the campus. This month’s service is: Folder/File Encryption  The Division of IT supports a software solution for encryption and decryption of sensitive data providing cryptographic privacy and authentication for data communication. Eligibility Faculty and staff Service Availability Monday-Friday, 7:30am-6:30pm, closed weekends and University Holidays […]

Solving complex problems: Root cause update July 2016

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently. Windows OS computer slowness: Reports were received from Faculty and Staff working on WCU computers running the […]

IT Service of the Month: Application Authentication Services

Modern authentication service is available for most web and cloud based applications as well as the university’s standard authentication service. Service provides a common, secure, central login service for local and cloud based application authentication and authentication services for federated, collaborative applications utilized by UNC universities and UNC GA or other entities that are part […]

IT Service of the Month: Phone Services

New International Calling Limitation Goes into Effect The State Office of Information Technology Services has blocked all international calling, except to Canada, on all phone lines. This change became effective at the end of April 2014. If you require international calling please submit an online service request. Service Description DoIT provides a variety of telephone services […]