Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

How are we doing? IT shares its metrics for July 2016 through September 2016

Internet Connection Uptime 99.98% August 11: multiple outages totaling thirty minutes, due to an upgrade of the campus routers connecting WCU to the Internet Core Network Uptime 99.89% July 9-11: 2 day, 9 hour outage in Harrill due to faulty circuit breaker July 12: 2 hours outage in Blue Ridge due to power loss July […]

Antivirus Software Maintenance for Mac OS

On Tuesday, October 25 at 8:00 a.m., IT staff will activate a process over the campus network to remove remaining installations of the Symantec Endpoint Protection antivirus application on Macintosh computers. Antivirus tools from Microsoft are now used to protect both Windows and Macintosh university owned PCs. For protection of personally owned PCs, the Avira […]

NEW! Blackboard Collaborate

Blackboard Collaborate is a new online collaborative learning solution that provides a simple and reliable means to engage students in an online environment. It will be replacing GoToMeeting as the tool for providing web conferencing and virtual meetings here at Western Carolina University, and will become available at the end of December. Blackboard Collaborate is […]

IT Service of the Month: Digital Signage

WCU’s Digital Signage system is a form of electronic display that shows multimedia content for informational, instructional, educational, and advertising purposes. Whereas traditional signage is comprised of printed material, WCU’s Digital Signage system employs large format monitors to display information. While printed signs remain static, a digital sign has the capacity to be dynamic, interactive, […]

Curative Analysis: ‘Own IT’ Update for September 2016

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wireless Devices Broadcasting:  A sharp increase in wireless devices emitting signals in the residence halls is causing […]