Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

University Growth and Demand for Services Reflected in “IT-by-the-Numbers”

With the growth in student and employee headcount, the demand for IT Services at Western Carolina University has increased. Below is a look at then (2009) and now.

WCU Faculty/Staff Email Blocks Executable Files

To prevent the spread of malicious software, WCU’s implementation of Exchange Online Protection (EOP) blocks emails that have files with executable content as attachments. Examples of file types that would be blocked are .exe, .dll and .bat files. This block also filters zip files that contain files with executable contents. Zip files that do not […]

Recent Email Phishing Scams

Email messages from compromised WCU faculty/staff accounts have recently been making the rounds, and these new phishing scams have affected WCU faculty, staff and students. In the most recent event which occurred on Thursday, March 5, the problem caused all on-campus email to be turned off for three hours and all day for faculty and […]

2014-2015 Information Security Training Deadline is 3/31/2015

This year’s information security training needs to be completed by March 31, 2015. It should take you less than 30 minutes to complete, and there are two options available:

Solving complex problems: Root Cause update for January/February, 2015

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently.