Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

IT Service of the Month: Password Management

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username assigned by the university that ends in @wcu.edu (faculty/staff) or @catamount.wcu.edu (student). Eligibility All WCU […]

Curative Analysis: ‘Own IT’ Update for February 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Login Page Unavailable:  The C: drive on one of the web servers for myWCU filled up […]

Information Security Awareness: Keep What’s Private, Private

  You exist in digital form all over the Internet. It is thus important to ensure that the digital you matches what you are intending to share. It is also critical to guard your privacy — not only to avoid embarrassment, but also to protect your identity and finances! Watch this video: Top Online Privacy […]

IT Service of the Month: Accounts for Guests to Access Administrative Resources

The Division of IT creates and maintains WCUids which provide access to university computing resources such as computers, email, wireless network, files, printers, and more. Eligibility Guests, Consultants and Aramark Employees Student Workers Graduate Assistants (Non-Teaching and Non-Lab) Non-Person (A generic account for the Baseball Program, for example) Depending on the type of access being […]

NEW! Professional Development Courses for Faculty and Staff

Continuing this semester, the Division of IT will be offering a professional development service in the core applications of the Microsoft Office 2016 suite: Word, Excel, Outlook, and OneDrive. This is your opportunity to Increase your efficiency and productivity and save time by learning many of the features and functionalities of Microsoft Office. Get the training […]