Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

IT Service of the Month: Phone Services

New International Calling Limitation Goes into Effect The State Office of Information Technology Services has blocked all international calling, except to Canada, on all phone lines. This change became effective at the end of April 2014. If you require international calling please submit an online service request. Service Description DoIT provides a variety of telephone services […]

IT Service of the Month: Wireless Access for Guests

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Wireless Access for Guests   Guest wireless accounts allow visitors who are on campus for official University business to log in to the “WCU-Guest” wireless network. Accounts are time-limited and grant access to the internet with limited network […]

Information Security Awareness: Encrypt Your Critical Data

Data Handling Procedures RED and ORANGE data should not be stored in some places like on personally owned devices and flash drives and… must be encrypted in other places, like on WCU-owned PCs, OneDrive and Mercury and… RED data should not be transmitted via Email, but ORANGE data can be sent in an encrypted Email.  […]

Information Security Awareness: Don’t Get Hooked

Phishing attacks pose a major risk to any organization and continue to target people at WCU. Since these threats won’t go away any time soon, it is important to provide education about the warning signs of phishing, the potential risks of falling prey to an attack, and how we can protect ourselves from getting hooked. […]

How are we doing? IT shares its metrics for October through December 2015

Internet Connection Uptime 100% No unplanned outages Core Network Uptime 99.89% 24 min unplanned outage on October 14 2015, affecting some users in McKee 2 hour unplanned outage on October 21, 2015 affecting some users in Hunter WCU University Website October 2015 – December 30, 2015 vs. October 1, 2014 – December 30, 2014 Page […]