Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

Solving complex problems: Root cause update July 2016

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently. Windows OS computer slowness: Reports were received from Faculty and Staff working on WCU computers running the […]

IT Service of the Month: Application Authentication Services

Modern authentication service is available for most web and cloud based applications as well as the university’s standard authentication service. Service provides a common, secure, central login service for local and cloud based application authentication and authentication services for federated, collaborative applications utilized by UNC universities and UNC GA or other entities that are part […]

IT Service of the Month: Phone Services

New International Calling Limitation Goes into Effect The State Office of Information Technology Services has blocked all international calling, except to Canada, on all phone lines. This change became effective at the end of April 2014. If you require international calling please submit an online service request. Service Description DoIT provides a variety of telephone services […]

IT Service of the Month: Wireless Access for Guests

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Wireless Access for Guests   Guest wireless accounts allow visitors who are on campus for official University business to log in to the “WCU-Guest” wireless network. Accounts are time-limited and grant access to the internet with limited network […]

Information Security Awareness: Encrypt Your Critical Data

Data Handling Procedures RED and ORANGE data should not be stored in some places like on personally owned devices and flash drives and… must be encrypted in other places, like on WCU-owned PCs, OneDrive and Mercury and… RED data should not be transmitted via Email, but ORANGE data can be sent in an encrypted Email.  […]