DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
Do Not Accept MFA Requests That You Did Not Initiate
In addition to our recent article about the need for increased vigilance from everyone regarding cybersecurity (Geopolitical Tensions and Cybersecurity), the IT Division wants to draw your attention to the specific risk of accepting MFA requests that you did not...
Curative Analysis: ‘Own IT’ Update for March 2022
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Alertus Desktop: On February 21, the...
WCU Division of Information Technology Software Acquisition Process
Under University Policy 62, the Chief Information Officer (CIO) is the primary authority responsible for approving software and related service acquisitions. Our Software Acquisition process reduces risk (both legal and technical) to the University and purchasers...
IT Service of the Month: ITV Teleconferencing and Video Conferencing
Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing....
Geopolitical Tensions and Cybersecurity
As the conflict between Russia and Ukraine escalates, our government anticipates an increase in cyberattacks against U.S. institutions. Below is some useful information from the Cybersecurity and Infrastructure Security Agency’s Shields Up website...
Curative Analysis: ‘Own IT’ Update for February 2022
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wired Network in Reid: During a...
IT Service of the Month: Email Quarantine
Have you had legitimate email quarantined as SPAM? If your answer is yes, we have the information you need to retrieve messages in a timely manner and to help prevent future messages from that sender being caught in our SPAM filters. There are two options for...
Curative Analysis: ‘Own IT’ Update for January 2022
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Storage Outage: During a configuration...
IT Service of the Month: Password Management
The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...
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